UPGRADE: Icon and Web Viewer Treeview Display

After the upgrade on April 24, some Internet Explorer users reported that the Global Assignments icons were not correct:


In addition, when opening a file in the web viewer the treeview display was not correct:


To resolve this, please clear your browser's cache following these instructions:

Clearing Your Browser's Cache

In addition, please ensure that you remove jids.juvenilecompact.org from your browser's Compatibility View list. View instructions here:

Remove JIDS From Compatibility View List


If these two edits to not resolve the issue, please submit a helpdesk ticket at support@juvenilecompact.org

Have more questions? Submit a request


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