The Communication Request workflow allows an ICJO user to communicate using an ICJ form with another ICJO user in regards to a juvenile’s case file. This form is stored with the file and therefore its contents are stored for future reference. This route allows for a maximum of four requests and responses.
Initially the file will be assigned to all compact office users in that state. The first user to respond to the sender using the workflow icons will be the only user who receives that assignment again, if the sender replies. To send a file to all ICJO users, start a new Communication Request workflow.