Users occasionally report the following error which can occur while performing any action in JIDS:
The "Controller Name" and "Action Name" may differ, but the "Error Message" will contain the following message:
Error listing extended properties. Extended properties: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
This is an extended properties error which is caused by a timeout during an automation event. It is purely an issue with the system, not a user's computer or network. If you receive any error like this, please report it to the JIDS Helpdesk by emailing firstname.lastname@example.org