Over the weekend InStream initiated a system upgrade to JIDS. The upgrade took longer than anticipated, and as a result, users currently cannot add new files, generate e-forms, or attach documents to a juvenile's file. Users are still able to search, view, and route existing files.
The upgrade should be finalized this morning. Thank you for your patience during this time. The National Office will notify users when the upgrade is finalized.
As of 10:30 am EST on January 14, this issue is resolved. Thank you for your patience.