JIDS was archived on May 12, 2021. Only state Compact Offices can access JIDS through May 17, 2022.
If a user uploads a PDF document with certain fonts that are unsupported by another user's Adobe PDF program, the user may receive the following message and be unable to view/print the document:
The solution is to select OK on the message and follow the directions to download the Adobe Font Pack.
After installation, log out of JIDS, close your browser, open a new browser window, log back into JIDS and re-open the affected document.