JIDS Support: Working From Home
Many ICJ Office staff members are now telecommuting and accessing JIDS from home offices. As always, your state IT department is your first point of contact for any technical issues.
If you encounter problems viewing or saving e-forms, please review the following JIDS Helpdesk articles:
- System Requirements for Using JIDS
- E-forms Opening Outside of JIDS or Cannot Save E-forms
- Web Viewer Freezing Up and Adobe Acrobat Issue
ICJ staff will provide support on JIDS-related issues on a case-by-case basis. Please email any JIDS issues directly to firstname.lastname@example.org. In addition, all ICJ Forms are available on the ICJ Website in fillable format https://www.juvenilecompact.org/forms