JIDS Helpdesk Archive
JIDS was archived on May 12, 2021. Only state Compact Offices can access JIDS through May 17, 2022.
JIDS User Manual
JIDS Announcements
JIDS Guidelines
JIDS Video Tutorials
- Determine Juvenile Ages by Active Transfers
- Disable/Enable Adobe PDF Reader Add-on in IE
- FileBound Windows Viewer - Quick Overview
- JIDS Upgrade 2017: Left Menu Icons
- JIDS Upgrade 2017: Quick Search Feature
JIDS How To
- Adjust Adobe Settings to Fit Forms to Viewer Width
- Change your password
- Email a Form from JIDS
- Export a Form
- Glossary of Icons
JIDS Known Issues
- Adobe Flash Player, IE11, and JIDS
- Adobe Font Package Message
- Kick-outs, difficulty logging in, and internet browser settings
- Mozilla Firefox 52 & up, Chrome, Edge, and the Adobe PDF Reader plugin
- Spacing on Forms: Communication Request & Home Evaluation
JIDS Report Descriptions
JIDS FAQ
- Does JIDS require a user agreement?
- How Do I Check the Workflow Activity/Status of a Juvenile’s File?
- How do I reactivate or re-add a JIDS user?
- How do I remove or deactivate a JIDS user?
- How do I save a copy of a form in JIDS onto my desktop?