If you are a state ICJ Office or juvenile justice practitioner and will be using UNITY, you can utilize the Commission's training resources:

  1. Sign up for ICJ Update Newsletters

Important information regarding UNITY will be delivered to the Commission via the ICJ Update Newsletters. Subscribe today!

  1. Review the UNITY Training Quick Reference Guide

This graphic provides a quick overview of UNITY Training information. View the UNITY Training Quick Reference Guide.

  1. Complete On Demand UNITY Trainings

The Commission’s web-based UNITY training courses are available on the Talent LMS website at If you do not yet have an account for the training site, you can request one on the login page. View a list of available courses on the Commission's website

  1. Explore the UNITY Training Toolkit

The UNITY Training Toolkit was primarily developed to provide resources and materials to support states who choose to provide instructor-led trainings using the UNITY Training Site. This resource provides information about how to use the site and scenarios that states can use to help guide learners through different processes. Explore the UNITY Training Toolkit.

  1. Access the UNITY Training Site

Starting April 12, 2021, all UNITY users had access to the UNITY Training Site, an interactive virtual environment where learners can test new skills without impacting the live site. The Training Site essentially mirrors the “real” UNITY site, except use of real ICJ case information is prohibited. It is available 24/7 and does not require reservations or have time limits.

If you need assistance with accessing the Training Site, contact your state's UNITY Coordinator.

To make the most of your experience in the UNITY Training Site, please take the UNITY On Demand Trainings available at first.  It may also be helpful to repeat these courses while practicing on the UNITY Training Site.

For more information, view the UNITY Training Site Rollout graphic.

  1. Review User Manuals

The UNITY State ICJO Administrator Manual and UNITY ICJO/JPS/JPO User Manual have been developed by Optimum Technologies, the vendor developing UNITY. These resources include “how-to” information and a large array of screenshots. View the User Manuals

  1. Explore the Help Center

Peruse How To and Frequently Asked Questions sections to see if your question has a corresponding tutorial or answer.


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